Does your business calculate the Return on Marketing Investment?

Calculating the ROI of marketing activities is a priority for many marketing managers. The ROI of marketing is calculated in a different way than the ROI within the context of e.g. purchasing a software application. But, just like the ´conventional ROI´, Return on Marketing Investment (sometimes also called Marketing Return on Investment) is a financial parameter.

Return on Marketing Investment, abbreviated ROMI, is firstly a way to forecast in percentages the return of future marketing expenditures. Read more »

Two UK marketers in five think the best ROI is delivered by CRM

According to the Marketing Trends Survey, that was released last year by ‘The Chartered Institute of Marketing’ and conducted by Ipsos MORI, 21% of UK marketers think CRM activities deliver the best Return on Investment.

The ROI benefits of Customer Relationship Management activities are particularly noted among those working in financial services/other services firms (27%), the institute said.

Second highest overall for ROI, is online advertising with 12%, followed by email and public relations (with both 11%). Advertising, excluding of course online that ranked second as we just saw, is seen as delivering the worst ROI with more than two-fifths (22%) of the surveyed marketers rating it as such. Read more »

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