The word ‘relevance’ is omnipresent in marketing literature these days. Of course, it’s a term that can be explained in many ways. I myself use it mostly in the context of ‘valuable’ for the people with which you, as a marketer, interact. Think, for example, of the relevance of the content on your blog for your target group, the relevance of the information in your e-mails, or the relevance of the information that you spread through all kinds of social media.
But relevance is more than that. It’s doesn’t merely have to do with the value of your content and the interaction with your customers. It also deals with the value that you create for your company, the segmentation of your target groups, and especially with the correct interactions that you have with your clients and prospects in all possible cross-channel moments of contact.
Relevant interactions as well as providing valuable information and help, will in time lead to word-of-mouth and an increase in interesting clients and prospects. For instance, a relevant white paper provides data and connections with people that are relevant for your business.
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1 year 34 weeks ago
1 year 34 weeks ago